How do I buy/swap gold?
It's simple! Just contact VanillaGold via livechat or add us on our skype at sales.vanillagold. Please include whether you are buying/selling/swapping, the game and the amount.
Will I be banned after purchasing gold?
To ensure your safety, we will only trade you using leveled accounts that have no previous infractions. In multiple years of being in the runescape market, we have yet to be banned. Random junk items will be traded along with the gold as an extra measure.
How fast is your delivery time?
Gold will be delivered moments after it is purchased. Please message us on the livechat or via skype to determine a location for us to meet you. You MUST have proof of purchase.
How fast is your delivery time?
Will I need to upload my ID or verify my phone number?
Due to the increase of fraud in the online world, it is becoming more difficult for gold sites to ensure that we will not be chargebacked. Customers may be required to provide government issued ID or call you phone number to confirm you are the owner of your paypal account.
How do I use Bitcoin?
An extensive guide on using Bitcoin can be found here
Do you accept Paypal?
Due to the risk of using paypal, we currently only provide this as a method of purchasing gold towards known members of the market. Verification may be necessary.